Here are some tips for how to write a customer service letter that will help you resolve issues with a company. Whether it’s a bank, a fast food chain or a cell phone company, the following tips will apply, and better your chances of resolving your customer service matter.
You’ve just slammed the phone down in frustration after speaking with customer service at XYZ company. Before you pick up your pen, or turn on your computer to write that letter, sit down for a moment and take three deep breaths. Inhale, exhale; three times. Yes, that’s better.